Terms & Conditions

Terms and Conditions

Last updated: 25 February 2026

Welcome to www.mastrada.com (the “Website”), operated by PT. Mastrada (“we,” “us,” or “our”). By accessing or using the Website, you (“User/you”) confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use the Website.

1. Definitions

  • Website: www.mastrada.com and all related pages.

  • We/Us/Our: PT. Mastrada.

  • User/You: any person accessing or using the Website.

  • Content: all materials on the Website, including text, images, logos, trademarks, videos, documents, and other information.

  • Services: features, contact forms, information/quotation requests, or other services provided through the Website.

2. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes take effect once posted on this page. You are encouraged to review this page periodically.

3. Eligibility and Acceptable Use

You agree to use the Website only for lawful purposes and in accordance with applicable laws. You must not:

  • use the Website for unlawful, fraudulent, or harmful activities;

  • interfere with, damage, or attempt to gain unauthorized access to systems/accounts/data;

  • transmit spam, malware, or harmful content;

  • engage in mass scraping/crawling or automated use that burdens the Website without our prior written permission.

4. Accounts (If Applicable)

If the Website provides account registration, you are responsible for maintaining the confidentiality of your credentials and all activities under your account. We may suspend or terminate accounts where we reasonably suspect a violation of these Terms.

5. Content and Intellectual Property

All Content on the Website is owned by PT. Mastrada and/or its licensors and is protected by applicable laws. You may not copy, reproduce, modify, republish, or distribute any Content without our prior written consent, except as permitted by law.

6. Information Requests, Contact, and Quotations

The Website may offer contact forms or channels to request information/quotations. You agree that:

  • any information you submit must be accurate and not misleading;

  • submitting a request does not automatically create a contractual relationship or any obligation for us to provide products/services;

  • any quotation, specification, timeline, or availability (if any) may be subject to further confirmation and formal documents (e.g., proposals, quotations, purchase orders, or separate agreements).

7. Third-Party Links

The Website may include links to third-party websites. We do not control and are not responsible for the content, policies, or practices of third-party websites. Accessing third-party websites is at your own risk.

8. Disclaimer of Warranties

The Website and Content are provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, including warranties of fitness for a particular purpose, non-infringement, or uninterrupted/error-free operation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, PT. Mastrada shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from or related to your use of, or inability to use, the Website, including reliance on Content, service interruptions, or unauthorized access.

10. Indemnification

You agree to indemnify and hold PT. Mastrada harmless from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms or violation of applicable law.

11. Privacy

Any processing of personal data (if any) is governed by the privacy policy applicable on the Website. By using the Website, you consent to such processing in accordance with that policy.

12. Suspension or Termination of Access

We may restrict, suspend, or terminate your access to the Website (in whole or in part) at any time if we reasonably believe there is a violation, security risk, or for operational reasons.

13. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Indonesia. Disputes will first be resolved through good-faith discussions. If unresolved, disputes shall be submitted to the competent courts in accordance with applicable law.

15. Contact

If you have any questions about these Terms and Conditions, please contact PT. Mastrada through the official contact channels

available on www.mastrada.com.